The Forward Deployment Handbook
Career progression
We read everyone on four dimensions:
- Problem. Form the problem with the people who have it, and as you grow, find the ones they have not named.
- Relationship. Build trust, and get people to tell you what is really not working.
- Delivery and ROI. Get the solution built, running in the client's systems, and moving a number they care about.
- People. Make the people around you better.
Two rules hold at every level. Titles are external only. They tell a client what to expect from you. Inside Wednesday, no one gets to say a thing is not their job. And you move on what you can do, not how long you have been here. Doing the next level's work, consistently, is what earns the next level.
There are five levels. Level 0 is where you start if you are new to this work, and it is the one title we do not use with clients. Most people join at Level 1. From Level 3 you run a pod, the small team on a single engagement.
The dimensions and the levels are the same on both tracks. What changes is the craft.